Detailed Download Instructions

Files are downloaded using a program called a download manager. There are many different download managers available. Some are included with browsers. Others come with anti-virus software. Others are available over the Internet. Therefore, exact procedures will vary. However, these instructions should be detailed enough to help you through the procedure, no matter what download manager you use.

  1. When you click on the link to download a file, your download manager will open. Some download managers give you the choice of saving the downloaded file or opening / running / installing it. If so, choose to open, run, or install it and go to step 5.
  2. Other download managers will just save the file without an option. In fact, some will not even give you the choice of where to save it. If you are given a choice of where to save it, make sure you choose a folder (with a manila folder icon). Whatever you do, don't choose the First Class file (with the flower icon), or for that matter any other file — you will overwrite that file! If you are given a choice, or if you know where your download manager stores downloaded files, note the name of the file and the folder where it will be saved, and go to step 4.
  3. If you have no idea where the file was saved, you will need to find it. To do this, click Start | Find | Files or Folders... In the "Named:" box type the name of the file (example: fc15.exe) and click the Find Now button. When the file is found, double-click on its icon and go to step 5.
  4. Open Windows Explorer or My Computer and navigate to the folder where the downloaded file was saved. Run the file by double-clicking on its icon.
  5. At this point you should see a window similar to this:

    When you originally installed the program, if you chose the default folder that was recommended, just click the Unzip button. However, if you installed it in a different folder, type the full path of the folder in the box before clicking the Unzip button. (This does not refer to the path of the shortcut in your Start | Programs menu. If you didn't specifically change the folder when you installed the program, then just click the Unzip button.)

If everything went smoothly, your file should be installed successfully. How do you know if it was successful? In most cases, run the program and select Help | About program name... (example: Help | About First Class...) The window should tell you the version number of the program (and in the case of First Class, the current database installed).

If the installation was unsuccessful, contact us at with details as to exactly where you are having problems.


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